Privacy Policy

(POPIA COMPLIANCE)

Last updated: 18 March 2026

School Junkie operates this store and website, including all related information, content, features, tools, products and services, in order to provide users with an online marketplace where parents, guardians, schools, organizations and companies may buy and sell pre-loved or new school uniforms, sports gear and other school-related items (the "Services"). School Junkie is powered by Shopify, which enables us to provide the Services.

This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction using the Services or otherwise communicate with us.

School Junkie processes personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African laws.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understood this Privacy Policy.


 Personal Information We Collect or Process

When we use the term "personal information", we refer to information that identifies or can reasonably be linked to you.

We may collect the following categories of personal information:

  • Contact details including name, address, phone number and email address
  • Billing and shipping addresses
  • Account information including usernames and passwords
  • Seller verification information including identity numbers
  • Transaction information relating to items bought or sold
  • Communications with our support services
  • Device information including IP address and browser data
  • Usage information relating to interactions with the platform

Personal Information Sources

Personal information may be collected:

  • directly from users when creating accounts or interacting with the platform
  • automatically through cookies and similar technologies
  • from service providers assisting in operating the platform
  • from other users involved in marketplace transactions

How We Use Your Personal Information

We may use personal information for the following purposes:

  • Provide and Improve the Services. Personal information is used to create and manage user accounts, enable listings, facilitate transactions between buyers and sellers and improve the platform.
  • Marketing Communications. We may send promotional communications relating to School Junkie services. Users may unsubscribe from marketing communications at any time.
  • Security and Fraud Prevention. Personal information may be used to detect fraud, verify users and maintain the security of the platform.
  • Communication. We may communicate with users regarding accounts, listings, transactions and support enquiries.
  • Legal Compliance. Personal information may be processed to comply with legal obligations or enforce our Terms of Service.

Marketplace Structure

School Junkie operates an online marketplace platform connecting buyers and sellers. In most cases School Junkie is not the seller of the goods listed on the platform.


Payments

Payments between buyers and sellers are facilitated through TradeSafe escrow services, which securely hold funds until buyers confirm receipt of items.

 

Image Upload Rules

Images uploaded to the platform must show only the item being sold.

Images may not include:

  • identifiable people
  • faces
  • children or school learners
  • personal documents
  • unlawful or inappropriate content

School Junkie may remove listings that violate these rules.

Disclosure of Personal Information

Personal information may be shared with:

  • Shopify hosting services
  • payment providers including TradeSafe
  • technology service providers
  • legal authorities where required by law
  • affiliated companies within the School Junkie corporate structure.


Children's Data

The Services are intended for users aged 18 years or older.


Security and Retention

School Junkie implements reasonable organisational and technical measures to protect personal information.


User Rights

Users may request access to their personal information and may request corrections where permitted by law.


Changes to this Privacy Policy

School Junkie may update this Privacy Policy from time to time.


Contact

School Junkie (Pty) Ltd
Cape Town, South Africa
admin@schooljunkie.com